Shipping Policy 2025 – QBGiftTees
Our Commitment to Shipping Excellence
At QBGiftTees, we believe that every package tells a story. From the moment you place your order until the moment it arrives at your doorstep, our mission is to deliver your custom sportswear on time, in perfect condition, and with complete transparency.
We’re not just about shipping—we’re about creating a smooth and exciting delivery experience that makes you feel confident in every purchase. Whether you’re in the US, Canada, Mexico, or across the globe, we’ve built a logistics system designed to balance speed, affordability, and reliability.
Here’s what you can count on:
- Fast production (1–3 business days)
- Same-day fulfillment after production
- 99.2% on-time delivery in the US
- 97.8% on-time international shipments
- 99.8% package integrity (damage-free guarantee)
- 24/7 support for tracking and delivery questions
Order Processing & Fulfillment Timeline
Once your order is confirmed, we move quickly:
- Processing & Production (1–3 business days)
- Day 1: Order confirmation + production setup
- Day 2–3: Quality-controlled manufacturing with real-time monitoring
- Same-day fulfillment: Items are packaged and transferred to the carrier once ready
- Shipping & Delivery
- Domestic (US): Shipped via trusted carriers with optimized delivery routes
- International (Canada, Mexico, UK & more): Customs pre-clearance for faster cross-border processing
Tip: Always double-check your shipping address during checkout. Correct details help us ship your order faster and avoid delays.
Estimated Delivery Times
United States
- Standard Shipping: 7–13 business days (99.2% on-time)
- Priority Shipping: 5–9 business days (expedited handling)
- Express Shipping: 3–7 business days (fastest option)
Canada & Mexico
- Standard International: 10–14 business days
- Includes customs clearance + international tracking
United Kingdom & Other Countries
- Standard International: 10–14 business days
- Full tracking included; customs times may vary
Shipping Rates & Options
We believe in transparent pricing with no hidden fees:
- US Shipping
- Standard: $4.99 (first item) + $2.99 each additional
- Priority: $8.99 (first item) + $4.99 each additional
- Express: $14.99 (first item) + $6.99 each additional
- International Shipping
- Canada: $7.99 (first item) + $3.99 each additional
- UK: $9.99 (first item) + $4.99 each additional
Tracking & Delivery Updates
Every order comes with a unique tracking number so you can follow your package every step of the way.
Features include:
- Real-time GPS tracking
- Predictive delivery estimates
- Automated email/text updates
- Delivery photo proof (where available)
- Customer self-service tracking portal: Track Your Order
If a delay or issue occurs, our system immediately notifies you and provides options (reshipment, refund, or support assistance).
Packaging & Quality Assurance
Your custom jerseys, sneakers, and apparel deserve protection in transit. That’s why we use:
- Impact-resistant packaging
- Climate-conscious materials (whenever possible)
- Recyclable materials for sustainability
- Final inspection protocols before sealing
With 99.8% success in damage-free deliveries, we stand behind our packaging system.
Customs, Duties & International Orders
For international orders (Canada, Mexico, UK, EU, etc.):
- Customs documentation is handled automatically to speed up processing.
- Duties/taxes depend on your country and will be clearly displayed during checkout.
- All costs are shown in your local currency—no surprises at delivery.
- Signature confirmation & delivery photos add an extra layer of security.
Shipping Performance Standards
We constantly track and optimize our shipping system:
- US on-time delivery: 99.2%
- International on-time delivery: 97.8%
- Tracking accuracy: 99.9%
- Customer response time: Within 2 hours for shipping inquiries
Support & Contact Information
Need help with your order? We’ve got you covered.
- Email: [email protected]
- Distribution Center: 208 Norwood St, Houston, TX 77011, USA
- Support Hours: 24/7 logistics monitoring & emergency response
Final Note
At QBGiftTees, we treat every package like game day—it has to arrive on time, in perfect condition, and ready to impress. From jerseys and sneakers to full event-inspired outfits, your order is backed by advanced logistics, real-time visibility, and customer-first service.
Because when it comes to custom sportswear, shipping isn’t just delivery—it’s part of the experience.
